I am very disappointed with the service Terry has, or has not, provided and would not recommend this company for artificial grass services.
After paying £200 deposit which Terry confirmed he received over IMessage, Terry failed to get back in touch with us regarding the grass and changes to our order. After finally getting in touch with him after close to a month of paying the deposit he denied receiving any texts after the deposit was paid, however WhatsApp and iMessage show that Terry had received and read all the messages sent. After this phone call Terry continued to ignore our calls, texts and emails and calls from our bank.
Terry was given ample time to at least contact us back never mind refund the deposit but he failed to do so.
There has been a total lack of communication and respect for customers. I have never wrote a bad review for anyones business, however how we have been treated needs to be addressed and potential customers should be made aware before paying the deposit like we did.

Terry and his team did a fantastic job on our lawn. Friendly, reliable, hardworking and provides great quality at a great price. Wouldn’t hesitate to recommend.

Excellent service and great quality finished product. Terry and his team came every day, rain or shine, until they were finished the job. Very professional service and great communication all the way through the process.
Thank you Terry

Really pleased with our new lawn Terry and his team fitted. They did an excellent job, worked really hard and it was complete in a matter of days. It’s made a huge difference to us already. Thank you 😊

All I can say is AMAZING my garden has been completely transformed. Terry And his team came every day even when it rained 😃 I never realised how much work and prep is needed for an artificial lawn I am so impressed with the finished project, I would recommend Terry to anybody who is thinking of transforming there garden. thank you so much to the elite team

Excellent service and quality grass and installation service from Elite Artificial Lawns, would recommend them to anyone Terry and his team are thoroughly professional and genuinely salt of the earth.

Great job by Terry and his team. 2nd time I’ve used him and the quality of work was outstanding again. Would highly recommend.

Matthew Blackman Recommends Elite Lawns Would highly recommend Terry and his team at Elite Artificial Lawns, nothing was too much trouble, involved us all the through the project, turned up exactly when he said he would, left my property clean and today and I think the pictures speak for themselves as to the quality work Elite lawns do, quality products too.
Thank you for completing our garden project would highly recommend to everyone, 5 stars from us.

Would highly recommend Terry and his team at Elite Artificial Lawns, nothing was too much trouble, involved us all the through the project, turned up exactly when he said he would, left my property clean and today and I think the pictures speak for themselves as to the quality work Elite lawns do, quality products too.
Thank you for completing our garden project would highly recommend to everyone, 5 stars from us.